![]() ![]() Online backups are best when you get versioning as part of the arrangement. It may sound obvious that to back up, you need to choose a set of files you want to protect and preserve. Generally, it works well, but it doesn’t work well enough anymore for my office computer, even though it works without a problem on four other machines in my household. Therefore, we cannot predict performance problems or other issues that may arise from use of particular NAS devices.The large number of files I back up and other unknown variables combined with Java-specific memory-allocation issues have led to multiple weeks-long or even months-long customer service interactions to get backups reliably back on track. If the amount of data on your NAS device exceeds 1 TB, see Adjust Code42 agent settings for memory usage with large backups. The Code42 agent can struggle to back up NAS devices containing many terabytes of storage.To minimize the number of these files, change the default Backup changes every setting from 15 minutes to one hour and deselecting the Back up open files setting. Locked or open files may not be backed up reliably. If the NAS device is shared by multiple users, it increases the possibility of locked or open files.Backing up files that reside on a NAS device results in slower backup performance because each data block must be translated into a network packet. ![]() The Code42 agent backs up real-time file changes only on the device where the Code42 agent is installed. The Code42 agent doesn't support real-time backup on network-attached drives. On Mac and Linux, the Code42 agent can only back up files stored on a NAS when the file verification scan runs.To remedy the problem, see External drive stops backing up on Mac. A NAS device can stop backing up on a Mac if the device fails to mount properly.This is due to an operating system-level restriction built into Windows. Code42 doesn't support backing up NAS on Windows. ![]()
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